To reassure you about ordering over the Internet we offer our order guarantee. If your order becomes lost or damaged in transit then, provided that the correct delivery address was given, we will replace it - free of charge!That is right. We will replace your order at no further cost to you. It is a fact of life that items sometimes are damaged or go missing in transit. In cases where it has been mutually deemed that your order has become lost or damaged we will reship your order at no extra cost. We hope that this puts your mind at ease and enables you to enjoy your shopping experience with us here at stopsmokingtoday.com.